Information we Collect

a. Personal Information:

• Identity Data: Name, email address, phone number, profile photo.
• Payment Data: Credit/debit card details, bank account information, and other payment-related details.
• Usage Data: Your ride history, location data, app usage patterns, and preferences.

b. Non-Personal Information

• Device Information: IP address, browser type, device type, operating system, and mobile network information.
• Usage Data: Information about your interaction with the app, such as search queries, ride requests, and location data.

How We Use Your Information

We use your information for the following purposes:

a. Providing and Improving Our Services:

• To facilitate ride bookings and provide customer support.
• To improve our services, enhance user experience, and develop new features.
• To process payments and manage billing.

b. Personalization and Marketing:

• To personalize your experience, including providing tailored ride recommendations and promotions.
• To communicate with you about new features, services, and promotional offers.

c. Safety and Security:

• To ensure the safety of our riders and drivers, including monitoring ride quality and responding to emergencies
• To verify your identity and prevent fraudulent activities.

How We Share Your Information

a. With Service Providers:

• We may share your information with third-party service providers who assist us in operating our app, processing payments, and delivering services.

b. With Drivers:

• We share your name, profile photo, and location details with drivers to facilitate ride matching and improve your ride experience.

c. Legal Compliance and Protection:

• We may disclose your information if required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Your Right

You have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of any inaccuracies in your personal data.
• Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
• Objection: Object to the processing of your personal data for direct marketing or other purposes.
• Data Portability: Request a copy of your data in a structured, commonly used format.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on our app and updating the effective date. Your continued use of the app after any changes indicates your acceptance of the revised Privacy Policy.